Advisors. Households. AUM. One record.

RevenuePoint builds Salesforce Financial Services Cloud for RIAs, insurance, and accounting firms — with a household 360, custodian-synced portfolio rollup, life-event next-best-action, and compliance documentation on one record. Fully managed by RevenuePoint.

The pain · in numbers

11 hrs

per week an advisor spends reconciling custodian data into the CRM.

RIA benchmark

48%

of annual client reviews happen late because triggers sit in one person’s head.

RevenuePoint discovery

23%

of policies lapse preventably at growing-business P&C agencies.

Insurance ops benchmark

4 systems

a client service manager touches to onboard one new household.

Financial services ops discovery

A clean Salesforce record page

Household · The Calloway Household

This is the Lightning record page RevenuePoint builds for households teams. Every component below is live Salesforce — reading from the systems noted on each tile. Numbered callouts map to the components we install on day one.

Salesforce|Financial Services Cloud
JT
HomeHouseholdsReportsDashboardsMore ▾
H

HouseholdThe Calloway Household · Legacy Advisor Partners

The Calloway Household · Legacy Advisor Partners

HNW · $4.8M AUM · advisor: T. Nakamura · relationship since 2016

Total AUM

$4.82M

YTD performance

+6.1%

Next review

06/10

KYC

Current

Advisor touches YTD

8

Life event

Retirement 2027

RelatedDetailsNewsActivity
1

Household 360 · AUM rollup

Accounts aggregated · live from custodian

Pulls from: Orion / Addepar
AccountCustodianBalanceYTD
Joint taxableSchwab$2.10M+5.8%
IRA · Calloway SrSchwab$1.18M+6.4%
Roth · Calloway JrFidelity$420K+6.9%
529 · beneficiaryFidelity$112K+4.1%
2

Next-Best-Action · Life Events

Pulls from: Foundry + FSC
  1. Retirement planning · target 2027
    Refine cash flow plan · +1 meeting
  2. Annual review due
    06/10 · pre-meeting brief queued
  3. Unassigned cash · $84K
    Moved to sweep 05/01 · review allocation
  4. College 529 · on track
    No action needed
3

Policy & Coverage Matrix

Insurance · P&C + life

Pulls from: Applied Epic
PolicyTypeRenewalStatus
HO-2214Home09/01Active
AU-3018Auto07/14Active
UM-142Umbrella $2M09/01Coverage gap
4

KYC + Document Checklist

Pulls from: Salesforce + DocuSign
KYC verification
Verified · 01/12/26
Investment policy statement
Signed · 03/04/26
W-9
On file · current
Trust documents
Missing · requested 04/29
Marketing consent
Opt-in · 02/14/26
1

Household 360 · AUM rollup

Every account across every custodian rolled up to the household, with allocation and performance. Advisors stop reconciling; they advise.

Source: Orion / Addepar

2

Next-Best-Action · Life Events

Life events and portfolio thresholds that warrant a touch — surfaced on the household with the advisor’s recommended next move.

Source: Foundry + FSC

3

Policy & Coverage Matrix

All active policies for this household with coverage limits, renewals, and claims — so advisors and service staff speak to the whole household.

Source: Applied Epic

4

KYC + Document Checklist

Compliance documents required for this household, with status, expiration, and audit trail.

Source: Salesforce + DocuSign

Data model

The objects we build on. The objects we add.

Financial Services Cloud gives us the household and financial account model natively. We extend with service request, onboarding task, and compliance objects.

Standard Salesforce

Person AccountHouseholdFinancial AccountFinancial HoldingFinancial GoalPolicyClaimInsurance Policy Coverage

Custom — built by RevenuePoint

Service_Request__cOnboarding_Task__cReview_Schedule__cCompliance_Doc__c

Integrations

Every system connected. Salesforce is where you work.

Custodians, portfolio accounting, and policy admin systems stay authoritative. We wire them into FSC so advisors and service staff work from live, reconciled data.

OR

Orion

Portfolio accounting

Holdings, performance, and billing for RIAs.

BL

Black Diamond

Portfolio accounting

Alternative portfolio system.

AD

Addepar

Portfolio accounting

Multi-custodian reporting for HNW.

EN

Envestnet

Portfolio accounting

Unified wealth platform path.

AP

Applied Epic

Policy admin (P&C)

Policy, coverage, claims data.

GU

Guidewire

Policy admin

Carrier-side integration for larger agencies.

DO

DocuSign

Agreements

IPS, engagement, KYC document workflow.

MA

Marketing Cloud

Campaigns

Client journeys and quarterly letters.

Lightning components

Integrations, rendered inside Salesforce.

Each tile below is a Lightning Web Component we install on the record page. Reps and managers see the other systems they depend on — without leaving the account.

Performance vs benchmark

Household performance against benchmark and target allocation.

Pulls from: Orion

YTD return
+6.1%
vs bench +5.8%
Since inception
+54%
8 yrs
Allocation drift
2.1%
within band
Tax-loss opp
$14K
YTD harvested

Review schedule

Upcoming client reviews with prep brief status.

Pulls from: Review_Schedule__c

DateTypePrepAdvisor
06/10AnnualDraft readyT. Nakamura
07/15MidyearNot startedT. Nakamura
08/04Ad-hoc · retireQueuedT. Nakamura

Stripe · Advisory fees

Fee billing, collection, and reconciliation against custodian deductions.

Pulls from: Stripe

Q1 fee
$6,042 · deducted
Q2 fee
$6,185 · scheduled
Fee reconciliation
Matched to custodian
Method
Custodian deduction

8x8 · Client service line

Inbound and outbound client calls logged to the household with recording links.

Pulls from: 8x8

  1. Inbound · beneficiary
    04/22 · 6 min · resolved
  2. Outbound · tax doc
    03/14 · 4 min · sent follow-up
  3. Inbound · rebalance
    02/08 · 11 min · escalated to advisor

Signature use cases

Three problems we solve in the first quarter.

i

Review triggers that do not get missed

Annual reviews, life events, and portfolio thresholds get tracked in one advisor’s calendar, and reviews slip.

How it works

  1. αReview_Schedule__c generates the next review 45 days out based on household agreement.
  2. βFoundry fires when allocation drift, life-event flags, or cash thresholds warrant an earlier touch.
  3. γAdvisor home page shows the list of reviews and the prep briefs ready to go.

Outcome

Reviews happen on time because they are scheduled centrally, not remembered.

ii

Policy renewal that catches the gap

P&C policies renew annually; gaps in coverage (umbrella below asset value, no ride-share endorsement) slip through service.

How it works

  1. αPolicies sync from Applied Epic with coverage limits and renewal dates.
  2. βRules flag coverage gaps against household assets and life events.
  3. γService reps see a prioritized renewal list with gap reasons attached.

Outcome

Policies renew intentionally with the right coverage — lapse rate drops and E&O risk lowers.

iii

Onboarding that runs like a checklist

A new household requires IPS, custodian paperwork, KYC, funding, and billing setup — tracked in email.

How it works

  1. αOnboarding_Task__c generates the full checklist on account creation.
  2. βDocuSign sends IPS and KYC forms; completion updates the task automatically.
  3. γClient service owns the checklist; advisor sees only exceptions.

Outcome

Onboarding time drops and nothing slips because the checklist lives on the record.

Foundry · Orchestrated intelligence

Foundry sits on top of a clean Salesforce.

Once your record page is clean, Foundry connects the rest of your stack — ERP, accounting, telephony, marketing — and delivers live dashboards, AI reports, and agents that take action. Fully managed by RevenuePoint.

I · Connect

Every system you run, on one warehouse.

We wire Salesforce, Redtail, Orion into a managed pipeline so Financial Svcs data matches on every side.

II · Illuminate

Live dashboards. Overnight AI analysis.

AUM and revenue dashboards by advisor, team, and office

III · Act

Agents watch, decide, and execute.

Client review trigger agents (anniversary dates, portfolio thresholds, life events)

A Financial Services agent, running todayWatcher

Client Review Trigger Watcher

Surfaces clients due for annual review, significant portfolio threshold breaches, and life-event signals. Sends each advisor a prioritized daily list with pre-populated meeting context.

RunsDaily at 7:00 AMSuccess100%Avg38s

11 hrs

Weekly advisor reconciliation time · RIA benchmark

The problem

Mid-market advisors spend over eleven hours a week reconciling custodian data into the CRM — time they would rather spend with clients, and time that drops advisor-to-household ratio below what the firm needs.

What we do

We wire Orion or Addepar into FSC so the household 360 reflects live positions. Advisors stop reconciling; service teams work from the same numbers; review prep happens once.

Outcome

Advisors reclaim a day a week. Client touches go up because the time is freed for them.

How we package the work

Fully managed by RevenuePoint. Three tiers.

Flat monthly pricing. Your single point of contact at RevenuePoint. We keep the instance clean as your business changes.

Foundation

4 weeks

A clean Financial Services record page with the signature components live.

  • Discovery and current-state review
  • Clean record page build with the custom components
  • Core object + field cleanup
  • Two primary integrations wired
  • Named administrator for the life of the engagement
Schedule a Salesforce scoping call
Most chosen

Rebuild

8–12 weeks

A full Financial Services rebuild — objects, components, automations, integrations.

  • Everything in Foundation
  • Custom object + permission model
  • Four to six integrations (ERP, payments, comms, marketing)
  • Flow and agent automation for the core workflows
  • Foundry hook-up for live intelligence across systems
  • User training and adoption workshops
Schedule a Salesforce scoping call

Run

Ongoing monthly

Fully managed — we keep the instance clean as your business changes.

  • Named administrator with monthly review cadence
  • Integration maintenance when source systems change
  • New components and reports on request
  • Release and security updates handled by RevenuePoint
  • Flat monthly fee — no hourly billing
Schedule a Salesforce scoping call

Need to see the full managed-services pricing, or meet the team who runs it?

Common questions

Before you book a session.

See Financial Services on a clean Salesforce.

A 45-minute working session with a RevenuePoint architect. We walk the record page, name the integrations you need, and scope what's possible in the first 90 days.